Store Help

Need help ordering online? Find answers to common questions below, or  contact us for information.

For answers to guitar or other merchandise questions, see our FAQ page.

Browsing and Adding Items to Your Cart

Need more help? Contact Trilogy Guitars.

Your Shopping Cart

As long as your cart is not empty, your Shopping Cart can be accessed any time by clicking "View Cart" or "Checkout" at the top right hand column of any page.

Need more help? Contact Trilogy Guitars.

Checkout and Payment

Checkout

To proceed to Checkout, click the Checkout link on the right hand side of any page. Check your cart for accuracy and click the Checkout button to enter your shipping and payment details.

Payment

Trilogy Guitars accepts Visa, MasterCard, and American Express. We also accept payments through PayPal by special arrangement. For wire transfers or other arrangements, please contact us.

Need more help? Contact Trilogy Guitars.

Guitar Purchases & Shipping

When ordering a guitar from us online, we'll contact you to ensure you'll be happy with the instrument you've selected. For questions or concerns, contact us.

For more details on buying a guitar from us online and other info, see this FAQ on our 48-hour approval period. Also see Trilogy Policies.

Shipping Options

We offer several shipping methods including FedEx and USPS options. During checkout or when revewing your shopping cart, you can enter your location to estimate your shipping charges.

For other options or special arrangements, please make a note in the Comments section of your order during checkout, or contact us. If you're ordering a guitar, you'll be contacted by us to help ensure you'll be happy with your choice of instrument.